Request Refund

Please Take a Moment to Read This Before Submitting Your Refund Request

 

We know that sometimes things don’t work out as expected, and we completely get it. Before you proceed with your refund request, we’d appreciate it if you could take a moment to read through how we might be able to assist you. Our goal is to make things right for you or guide you through the refund process if that’s the route you choose.

 

Here’s What You Should Know:

 

1. Experiencing Technical Problems?

If you’re running into technical issues, such as connection problems, please reach out to us before opting for a refund. Many of these issues can be resolved quickly, and our support team is ready to help you troubleshoot and get things back on track.

 

2. Looking for More Content? (A Common Request)

Our service mainly focuses on English content to ensure a seamless browsing experience. However, if you’re searching for specific shows or channels from other regions or in different languages, we’re all ears. Simply reply to our email at admin@4kxtreamiptv.com or contact us via WhatsApp, and we’ll do our best to accommodate your requests.

 

3. Is Your Stream Freezing?

If buffering or interruptions are bothering you, don’t stress. Send us a message, and we’ll help you out. Often, these issues are tied to your VPN or DNS settings, and we can guide you in resolving them.

 

Refund Policy Details:

– You have a 4-day refund period starting from the date of purchase.

If, after trying our solutions, you still feel our service isn’t the right fit for you, that’s absolutely fine!

Just complete the refund request form below Whatsapp in the 3-day window. Ensure all the details you provide are accurate.

Refunds are typically processed within 24 hours to 3 days.