Refund Policy
We want you to be completely satisfied with our service. Please read our refund policy before submitting a request.
Please Read Before Requesting a Refund
We understand things don't always work out as expected. Before you proceed with a refund request, please take a moment to see how we might be able to help resolve your issue.
Before Requesting a Refund
Experiencing Technical Problems?
Many technical issues can be resolved quickly. Our support team can help troubleshoot connection problems, buffering, or setup issues.
Looking for More Content?
Our service focuses on English content for seamless browsing. If you need specific channels from other regions, contact us and we'll try to accommodate.
Stream Freezing?
Buffering is often tied to VPN or DNS settings. We can guide you to resolve these issues for smooth streaming.
Refund Policy Details
Refund Period
You have a 4-day refund period starting from the date of purchase.
Eligible for Refund
If after trying our solutions you still feel our service isn't the right fit, you're eligible for a full refund within the refund period.
Processing Time
Refunds are typically processed within 24 hours to 3 business days.
How to Request a Refund
Simple 3-step process
Contact Support
Reach out to us via WhatsApp or email within the refund period
Explain Issue
Tell us why you're requesting a refund - we may be able to help
Get Refund
If eligible, refund processed within 24 hours to 3 days
Need to Request a Refund?
Contact our support team and provide your purchase details